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| Shipping Information |
| Most patio cushion orders are produced within 5-7 Business Days of order placement and then shipped out.
Most patio furniture only* orders are shipped within 2-3 Business Days.
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Orders require patio cushions to be produced.
This includes fabric cutting, sewing, stuffing and closing.
After patio cushion production, we box and ship to you.
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Production Time + Shipping Time (see map below) = Total Amount of time |
Shipping Rates
Cart subtotal is $0 - $50 = $9.00 Flat Charge
Cart subtotal is $50.01 - On Up = 20% times the subtotal
*Patio Furniture shipping costs are determined by weight and will contain specific shipping charges per item.
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Because each item is custom and hand-made, production times may vary.
Some aspects to take into mind that can affect waiting times are:
Size of order
Difficulty of order
Delivery locations
Fabric stock status
It is often thought that our items are made up and can be pulled right off the shelf as orders come in...that is not the case. Because we take pride in our items and make them with quality craftsmanship, all orders must go through a certain process before production can even begin. Again, times may vary on size and difficulty of order. The order in front of yours can also affect production times as well.
The general process for making an example order is as follows:
1. Order is received
2. Order is submitted into our production system
3. Items on order are checked and verified on material usage
4. Order enters production
5. Order gets completed and moved to shipping department
6. Order is shipped out to you
* Please note: If you have a mixture of products such as patio furniture and cushions, the entire order will not be shipped until the cushions are produced. |
We cannot provide exact shipping dates. |
DHL Ground Transit Time Chart |
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